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Terms & Conditions

Please take the time to read these terms and conditions carefully before using this website. These terms outline the rules, responsibilities, and guidelines for interacting with our site and accessing our services. Understanding these conditions is crucial to ensure a smooth and secure experience.

Terms of website use

This terms of use (together with the documents referred to in it) tells you the terms of use on which you may make use of our website https://acre-mortgages.co.uk (our site), whether as a guest or a registered user. Use of our site includes accessing, browsing, or registering to use our site. Please read these terms of use carefully before you start to use our site, as these will apply to your use of our site. We recommend that you print a copy of this for future reference.
By using our site, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms of use, you must not use our site.

Other applicable terms

Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

Information about us

https://acre-mortgages.co.uk is a site operated by Acre Mortgages Limited ('We'). Acre Mortgages Limited is a company registered in England No. 15592975. Registered Office: Acre Mortgages, Solo House, London Road, Horsham, RH12 1AT.

Acre Mortgages Limited is authorised and regulated by the Financial Conduct Authority.

Changes to these terms

We may revise these terms of use at any time by amending this page.
Please check this page from time to time to take notice of any changes we made, as they are binding on you.

Changes to our site

We may update our site from time to time, and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it.
We do not guarantee that our site, or any content on it, will be free from errors or omissions.

Accessing our site

Our site is made available free of charge.
We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.
You are responsible for making all arrangements necessary for you to have access to our site.
You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

Intellectual property rights

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.
You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

No reliance on information

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.
Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.

Limitation of our liability

Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law. To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.
We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • Use of, or inability to use, our site
  • Use of or reliance on any content displayed on our site
  • If you are a business user, please note that in particular, we will not be liable for:
    • Loss of profits, sales, business, or revenue
    • Business interruption
    • Loss of business opportunity, goodwill or reputation
    • Any indirect or consequential loss or damage
      If you are a consumer user, please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.
      We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

Uploading content to our site

Whenever you make use of a feature that allows you to upload content to our site, or to make contact with other users of our site, you must comply with the content standards set out as follows:

You may use our site only for lawful purposes. You may not use our site:

  • In any way that breaches any applicable local, national or international law or regulation
  • In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect
  • For the purpose of harming or attempting to harm minors in any way
  • To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards (see below)
  • To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam)
  • To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware

You also agree:

  • Not to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of our terms.
  • Not to access without authority, interfere with, damage or disrupt:
    • Any part of our site
    • Any equipment or network on which our site is stored
    • Any software used in the provision of our site
    • Any equipment or network or software owned or used by any third party

Interactive services

We may from time to time provide interactive services on our site, including, without limitation:

  • Chat rooms
  • Bulletin boards
  • Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).
    We will do our best to assess any possible risks for users (and in particular, for children)from third parties when they use any interactive service provided on our site, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our site, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not.
    The use of any of our interactive services by a minor is subject to the consent of their parent or guardian. We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their safety online, as moderation is not foolproof. Minors who are using any interactive service should be made aware of the potential risks to them.
    Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.

Content standards

These content standards apply to any and all material which you contribute to our site (contributions), and to any interactive services associated with it. You must comply with the spirit and the letter of the following standards. The standards apply to each part of any contribution as well as to its whole. Contributions must:

  • Be accurate (where they state facts)
  • Be genuinely held (where they state opinions)
  • Comply with applicable law in the UK and in any country from which they are posted
  • Contributions must not:
    • Contain any material which is defamatory of any person
    • Contain any material which is obscene, offensive, hateful or inflammatory
    • Promote sexually explicit material
    • Promote violence
    • Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age
    • Infringe any copyright, database right or trade mark of any other person
    • Be likely to deceive any person
    • Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence
    • Promote any illegal activity
    • Be threatening, abuse or invade another's privacy, or cause annoyance, inconvenience or needless anxiety
    • Be likely to harass, upset, embarrass, alarm or annoy any other person
    • Be used to impersonate any person, or to misrepresent your identity or affiliation with any person
    • Give the impression that they emanate from us, if this is not the case
    • Advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse

Suspension and termination

We will determine, in our discretion, whether there has been a breach of this acceptable use policy through your use of our site. When a breach of this policy has occurred, we may take such action as we deem appropriate.

Failure to comply with this acceptable use policy constitutes a material breach of these terms upon which you are permitted to use our site, and may result in our taking all or any of the following actions:

  • Immediate, temporary or permanent withdrawal of your right to use our site
  • Immediate, temporary or permanent removal of any posting or material uploaded by you to our site
  • Issue of a warning to you
  • Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach
  • Further legal action against you
  • Disclosure of such information to law enforcement authorities as we reasonably feel is necessary

We exclude liability for actions taken in response to breaches of this acceptable use policy. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.

We warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. If you are a consumer user, this means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

Any content you upload to our site will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us a limited licence to use, store and copy that content and to distribute and make it available to third parties.

We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.

We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our site.

We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the content standards set out in these terms.

The views expressed by other users on our site do not represent our views or values.

Viruses

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Linking to our site

You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice.

The website in which you are linking must comply in all respects with the content standards set out in our

If you wish to make any use of content on our site other than that set out above, please contact info@acre-mortgages.co.uk.

Third party links and resources in our site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only.

We have no control over the contents of those sites or resources.

Applicable law

If you are a consumer, please note that these terms of use, its subject matter and its formation, are governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these terms of use, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

Google Reviews

See What Our Customers Say

We take pride in our customer service and are committed to providing you with the best possible experience. Here's what some of our customers have to say about us.

owen humphreys

owen humphreys

5 Days old

This is the 2nd time Acre Mortgages has helped me out. Gregg explains everything very clearly, takes the time to understand requirements, and always finds the best deal. Highly recommend!

Sofiat Kolawole

Sofiat Kolawole

1 Month old

Gregg is the exact kind of adviser you want on your team when going through something as stressful and confusing as purchasing a home. His advice before offer was incredibly thoughtful and well-informed and helped me make the absolute best decision when choosing a property. He was so helpful post-offer all the way to completion - the team at Acre make sure you get all the necessary parts of the process done quickly and easily, from securing the mortgage offer to sorting insurance. I felt well-advised and confident throughout the process thanks to Gregg's outstanding client service and advice - thank you so much! Would highly recommend!

Mike Gippert

Mike Gippert

2 Months old

Gregg was amazing at supporting us with our first remortgage. He helped us secure a great interest rate during a turbulent market and answered any questions we had along the way. Highly recommend and we will be reaching out again when it’s time to remortgage in the future.

Tara Dennehy

Tara Dennehy

4 Months old

I have been so grateful for Gregg’s help whilst buying my first property. He has been very patient at leading me through the whole process and has always ensured the mortgage I got was what was best for me. Thank you!

Jake Dale

Jake Dale

6 Months old

I couldn't be happier with the service we received from Gregg at Acre Mortgages. From start to finish, he made the entire mortgage process smooth and easy to understand. His knowledge, communication and genuine care made a huge difference. Gregg took the time to explain every detail clearly and answered all our questions promptly. He even took time out personally to call us and go through the next steps when we had our offer accepted. He was always a step ahead of us! I cannot recommend Gregg highly enough!

Joseph Yaxley

Joseph Yaxley

7 Months old

I worked with Gregg many years ago, and we have stayed in touch. While I have always researched mortgage rates myself, I thought that enlisting professional help couldn't be a bad thing, so spoke to Gregg. I've carried out two renewals of mortgage rates with his help now, and both times found the process to be painless and Gregg's help and advice to be invaluable.

Lorraine Hambleton

Lorraine Hambleton

7 Months old

A huge thank you to Gregg and the team for a superb service in helping me to re-mortage when my fixed term recently came to an end. Made a £400 saving each month thanks to Gregg's expert eye on the market, and also ability to explain everything really clearly to me. Lots of handholding every step of the way, and anything I asked was never a stupid question. Thank you Gregg and team.... highly recommend!!

Ibs Bekir

Ibs Bekir

7 Months old

Acre mortgages have been fantastic! The service I’ve received from Gregg has been phenomenal. Very professional and at each stage the service was extremely helpful. My remortgage was smooth and seamless. Can’t thank the guys enough .

Brian M

Brian M

7 Months old

We had a fantastic experience working with Gregg when we first started thinking about buying a home. We didn’t know much at the beginning, but Gregg was incredibly patient and explained everything clearly about the mortgage process and the property market. His recommendations for a solicitor and surveyor were also excellent. Even after he went on to start his own company, he connected us with another advisor who was just as great, making the whole buying process smooth and stress-free. We’re very grateful and highly recommend Gregg!

Yesim Cella

Yesim Cella

7 Months old

Gregg was an absolute superstar - he made the whole mortgage process super easy, he found us the right deal and supported throughout our new house purchase - thank you Acre mortgages

Chris Waldron

Chris Waldron

8 Months old

Highly recommend as Gregg and team are super efficient, communicative and really understand the mortgage market, helping us towards purchasing our sons first property with a reputable lender at a great rate. Thank you Gregg / Acre Mortgages

Ademide Odunbaku

Ademide Odunbaku

8 Months old

Gregg from AcreMortgages has been great. If you need someone to take the stress out of a home purchase while working tirelessly to keep you informed then Gregg is your man. I found the combination of tailored customer service, driven by our initial consultation, and sound financial advice based on our needs supportive while also empowering.

Michael Davis

Michael Davis

8 Months old

Gregg Maxxom responded immediately to my requirements, even during his vacation. I strongly recommend Gregg and his team.

Ivan Heard

Ivan Heard

8 Months old

The acre mortgages team went above and beyond in helping us secure the right mortgage. They offered practical, well informed guidance on the available options and the process. 100% we’ll be using them again

Mount Pleasant

Mount Pleasant

8 Months old

Gregg has been an absolute pleasure to work with. He’s incredibly helpful and informative, always taking the time to explain everything clearly. His flexible and proactive approach means he’ll work hard to find a solution to any problem. What really stands out is that Gregg genuinely has your best interests at heart — he’s not just chasing a quick commission. It’s clear he truly cares about helping his clients make the right decisions. I’d highly recommend Gregg to anyone looking for a mortgage advisor they can trust.

Apples1974

Apples1974

9 Months old

Gregg is fantastic! He is extremely knowledgeable and has given me an extremely supportive service over the years, nothing is too much trouble. Gregg makes you feel comfortable by addressing all your questions without judgement (even the silly ones!). I have used Gregg for a number of years now for my mortgages and life insurance. Would highly recommend Gregg and Acre Mortgages.

B Campos

B Campos

9 Months old

Not only would I give Acre Mortgages 5 stars, but I would genuinely recommend them to anyone looking for diligent, competent, honest, and helpful brokers. Working with Gregg Maxam throughout the process made this incredibly difficult process easy and swift. We’re incredibly happy to have worked with Acre Mortgages and would whole heartedly recommend them to anyone looking to buy!

Zoe Reed

Zoe Reed

10 Months old

Gregg was amazing and very supportive. Gregg managed to make feel at ease and relaxed in our appointment. I felt comfortable asking lots of questions and he was very professional. I highly recommend Gregg to anyone. I have recently shared his details with my nephew who has also had an appointment. Thank you so much

Lewis Sage

Lewis Sage

10 Months old

Gregg at Acre Mortgages is incredibly friendly, reliable, and knowledgeable. From the moment we spoke, he offered clear, honest advice and went above and beyond to help. It’s rare to find someone in the mortgage industry who genuinely cares and takes the time to understand your needs. I wouldn’t hesitate to recommend Gregg at Acre Mortgages to anyone looking for expert mortgage advice and exceptional service.

Samuel Brooker

Samuel Brooker

10 Months old

Working with Gregg at Acre Mortgages has been a fantastic experience. His professionalism, deep knowledge of the mortgage market, and approachable nature make him stand out from the rest. Gregg takes the time to explain everything in simple terms, ensuring you feel confident and informed every step of the way. If you want a mortgage broker who is friendly, trustworthy, and delivers outstanding advice, Gregg at Acre Mortgages is the one to call.

Tracey Evans

Tracey Evans

10 Months old

I cannot recommend Gregg enough, he is so helpful & makes you understand everything & he keeps you updated as to what is going on & if he says he’s going to call/email he does, unlike previous people I have used, I wouldn’t go to anybody else now, highly recommend.

Matthew Woodhatch

Matthew Woodhatch

1 Year old

From the very beginning Gregg has been professional and personal, giving us guidance and support as first time buyers we were looking for. He was always going above and beyond to help us and we will be recommending him to anyone. Trustworthy and honest which means a lot these days.

karl reed

karl reed

1 Year old

Amazing service from Gregg at Acre Mortgages, Gregg spent a lot of time and effort explaining all the different options and scenarios to us. Communication was great, whether that be in person on the home visits or over teams Can not recommend Acre enough, a fantastic experience

Marinalva Sousa

Marinalva Sousa

1 Year old

Acre Mortgage helped us through the process of buying our dream home. Gregg’s approach was outstanding and we recommend him and his company services to anyone who plans to buy a house and needs professional help to do so. Thank you, Gregg god bless you!

Nathan Harrison

Nathan Harrison

1 Year old

Gregg and the team made my new mortgage application and subsequent mortgage switch an absolute breeze. No pressure was applied to commit to anything at any point and a friendly approach left me feeling at ease and I felt throughout that Gregg was striving to get me the best deal and had a wealth of knowledge. Would highly recommend, Thanks Gregg!

Fiona Findlay

Fiona Findlay

1 Year old

Excellent, personalised service, great attention to detail. Highly recommended. Fiona Findlay

Claire McKenna

Claire McKenna

1 Year old

I cannot recommend Gregg highly enough as a mortgage advisor! From the moment we connected, he made the entire process feel effortless with his upbeat attitude, deep expertise, and genuinely helpful advice. Gregg doesn't just provide information—he ensures you fully understand every step, empowering you to make the best financial decisions with confidence. His guidance is not only thorough but also incredibly insightful, making what can often be a stressful process feel smooth and even enjoyable. If you're looking for someone who is knowledgeable, proactive, and truly invested in helping you succeed, Gregg is the advisor you need. A five-star experience all the way!

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5.0 rating from 27 reviews

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